Privacy Policy

Last updated: April 11, 2026

MCQ Guru ("we", "us", or "our") operates the MCQ Guru platform (the "Service"), an online MCQ exam preparation service for students in Bangladesh. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

a) Information you provide

  • Name, email address, phone number, and password when you register.
  • Profile details such as exam track (SSC, HSC, Admission, Job Preparation), institution, and avatar.
  • Payment details when you purchase credits, courses, or shop items (processed by SSLCommerz or bKash — we do not store card or wallet credentials).
  • Content you submit, including quiz answers, bookmarks, flags, and feedback.

b) Information collected automatically

  • Device and browser information, IP address, and general location.
  • Usage data: pages visited, time spent, quizzes attempted, scores, and progress.
  • Cookies and similar technologies for session management and analytics.

2. How We Use Your Information

  • To create and manage your account and authenticate sessions.
  • To deliver the Service — unlock modules, track progress, award XP, badges, and daily quest rewards.
  • To process payments and manage your credit balance and purchases.
  • To personalize learning, recommend content, and show relevant analytics.
  • To send transactional emails, important notices, and (with consent) updates.
  • To detect fraud, abuse, and violations of our Terms.
  • To improve the Service and develop new features.

3. Sharing of Information

We do not sell your personal data. We share information only with:

  • Payment processors (SSLCommerz, bKash) to complete transactions.
  • Infrastructure providers (hosting, database, storage, CDN) strictly to run the Service.
  • Authentication providers (e.g., Google Sign-In) when you choose to use them.
  • Law enforcement when required by applicable law or a valid legal request.

4. Data Retention

We keep your account data for as long as your account is active. If you delete your account, we remove personal identifiers within a reasonable period, except where we must retain records for legal, tax, or fraud-prevention purposes.

5. Security

We use industry-standard measures — encrypted connections (HTTPS), hashed passwords, and access controls — to protect your information. No system is perfectly secure, so we cannot guarantee absolute security.

6. Children's Privacy

MCQ Guru is intended for students preparing for school, college, admission, and job exams. Users under 13 should use the Service only with the consent and supervision of a parent or guardian.

7. Your Rights

  • Access, update, or correct your profile information from your account settings.
  • Request deletion of your account and associated personal data.
  • Opt out of non-essential marketing emails at any time.

8. Cookies

We use cookies for authentication (keeping you logged in), preferences, and analytics. You may disable cookies in your browser, but parts of the Service may not function correctly.

9. Third-Party Links

The Service may link to third-party sites. We are not responsible for their privacy practices; please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via the Service or email. Continued use after changes means you accept the updated policy.

11. Contact Us

For questions about this Privacy Policy or your data, contact us at support@mcqguru.com.

© 2026 MCQ Guru. All rights reserved.